Please read the following terms and conditions before purchasing goods or digital content from our Site. Any purchase made from our Site will be subject to the following terms and conditions.
We provide a platform where we and our merchants (each a “Seller,” and collectively, “Sellers”) offer goods, services and digital content offered on this Site (Products). As a platform provider, we help facilitate transactions for Items on our platform. We provide a platform for Sellers and you to complete sale and purchase of the Products. As such, in addition to the Terms you will have other contractual relationships with different legal entities when you interact with the Site.
To place an Order you must be at least 18 years of age. If you are under 18 years of age, you may place an Order only with the express consent of your parent or guardian.
The information set out in these Terms and the details contained on this Site do not constitute an offer for sale but rather an invitation to treat. No contract in respect of any Product shall exist between you and the Seller until we have sent an email to you confirming that we have shipped the Product to your address or, in the case of Products which are digital content, providing you with instructions on how the digital content can be downloaded.
You should take care to ensure that all the information that you provide to the Seller is correct although we appreciate that from time to time input errors might be made. Therefore, please check your Order before submitting it to us. If you are placing an Order for a Product which is digital content, you must check that the specifications of your computer or device meet the hardware and software requirements for downloading the digital content onto your computer or device. You may correct any input errors in an Order prior to clicking the ‘Pay Now’ button on the checkout page.
After you have placed an Order, we will send an email to you acknowledging that we have received your Order. This acknowledgement does not, however, mean that your Order has been accepted by us or the Seller.
The Seller is not obliged to accept your Order and may at its discretion decline to accept any Order. In the event the Seller declines to accept an Order, we may send an email to you notifying you that we do not accept your Order. This is typically for the following reasons:
When we accept your Order, we will confirm such acceptance by sending an email to you confirming that we have received your Order and will be preparing to ship the Product to your address or in the case of Products which are digital content, providing you with instructions on how the digital content can be downloaded (Confirmation Email). The contract in respect of the Product ordered (Contract) will be formed between you and the Seller when the Confirmation Email has been sent to you.
We may also add to or replace some of these Terms with additional terms and conditions (Additional Terms). This may happen, for example, for security, legal or regulatory reasons. We will email the Additional Terms to you and if you do not agree with the Additional Terms, within seven days of receipt, you may withdraw your Order by sending us an email to that effect. If we do not hear from you within the seven-day period, you will be taken to have accepted the Additional Terms and we will process your Order thereafter.
All Orders that we process will be subject to these Terms, which may be supplemented by Specific Terms or amended by Additional Terms. Unless expressly provided in the Specific Terms or Additional Terms, all statutory rights and implied terms given for the benefit of consumers under the Sale of Goods Act (Cap 393) and any other statutes are expressly excluded.
If you discover that you have made a mistake with your Order after you have submitted it to us, please contact Customer Service at email@example.com.
We will do all that we reasonably can to ensure that all the information which you provide to us when paying for Products is secure by using an encrypted secure payment mechanism but in the absence of negligence on our part, we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you provide to us.
Once you have clicked the [‘Pay Now’] button (see Clause 3.3.2) and received the Confirmation Email (see Clause 3.3.5) the digital content will download automatically onto your computer or device or you will be given the option to download the digital content by clicking on the relevant download button.
We will deliver the Products to the address given in your Order. We use our own in-house delivery team to deliver ourProducts. If no one is at the address at the time of delivery, we will inform you of an alternative time for the delivery or a location where you can collect the Products.
If delivery or collection is delayed through your unreasonable refusal to accept delivery or if you do not (within two weeks of our first attempt to deliver the Product to you) accept delivery or collect the Product from the carrier, we may (without affecting any other right or remedy available to us) do either or both of the following:
no longer make the Product available for delivery or collection and notify you that we are immediately cancelling the Order, in which case we will refund to you or your credit or debit card company as applicable any money already paid to us under the Order, less any reasonable administrative charges.
You shall not make copies of the digital content except for back-up purposes; or change the digital content (in particular, you shall not reverse engineer or decompile the program or attempt to extract the source code from the program); or combine, merge or use the digital content with another program except as permitted under these Terms; or distribute or sell the digital content to any third party.
The digital content is owned by the Seller or licensed from a third party or may be jointly owned by the Seller and a third party. You must not conceal, change or remove any markings of intellectual property ownership such as copyright, registered trade mark or unregistered trade mark markings.
Except for the permission to use the digital content under this clause, you will not obtain or acquire any right of ownership of other rights (of whatever nature) in the digital content or in any copies of it.
You agree and accept that the Seller does not represent nor warrant that any digital content which the Seller supplies to you is compatible with any third party software or equipment except where expressly stated in the specifications or in the guide and that the digital content is not free of minor errors or bugs.
Any Products sold at discounted prices, or as returns or with minor defects will be identified and be stated to be sold as such on the Site. Such Products may not necessarily be in perfect condition so please check that they are fit for their intended use.
If any Product is defective when it is delivered or downloaded, please Customer Service at firstname.lastname@example.org soon as reasonably possible.
The Seller may at its discretion offer to repair or replace a defective Product, without causing significant inconvenience to you. In the event the Seller is unable to repair or replace the defective Product, it will offer either a price reduction if you elect to retain the damaged or defective Product, or a refund of the purchase price.
We will only be legally responsible to you for any loss or damage which is a reasonably foreseeable consequence of a breach of these Terms. Losses are foreseeable where they could be contemplated by you and us at the time these Terms are entered into. We are not legally responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us (such as loss of profits or loss of opportunity).
These Terms shall be governed by and construed in accordance with the laws of Singapore. All disputes arising out of or in connection with any provision of these Terms shall be submitted to the exclusive jurisdiction of the courts of Singapore.
No person other than a party to these Terms has any right to enforce any of the Terms.
We reserve the right to amend these Terms at any time without any prior notice. We will put a notice to inform our end-users that we have amended these Terms. Your continued use of the Site after these Terms have been amended will be deemed to constitute your acceptance of the amended Terms.
If you have any questions regarding these Terms or are uncertain as to your rights under these Terms, please contact our Customer Service at email@example.com.