Terms & Conditions

Please read the following terms and conditions before purchasing goods or digital content from our Site. Any purchase made from our Site will be subject to the following terms and conditions.

      1. Introduction

        1. KassimBaba International Pte. Ltd. (“KassimBaba” "we" or “us” or “our”) a company registered in Singapore with a registered office at 28 Genting Lane #08-08 Singapore 349585 owns and operates the website, www.kassimbabainternational.com (mobile or desktop version) and the mobile application and any sites we have now or in the future that reference these Terms of Use (collectively, "Site"). By using the Site and KassimBaba’s services through the Site, you agree to these terms and conditions and any additional terms applicable to certain programs in which you may elect to participate.

        2. You also agree to our Privacy Policy, incorporated herein by reference and located at http://kassimbabainternational.com/page/privacy-policy(Privacy Policy). The Privacy Policy, together with these terms of use, and any other terms contained herein or incorporated herein by reference, are collectively referred to as the "Terms."

        3. We provide a platform where we and our merchants (each a “Seller,” and collectively, “Sellers”) offer goods, services and digital content offered on this Site (Products). As a platform provider, we help facilitate transactions for Items on our platform. We provide a platform for Sellers and you to complete sale and purchase of the Products. As such, in addition to the Terms you will have other contractual relationships with different legal entities when you interact with the Site.

        4. Please read these Terms carefully before submitting an order for a Product (Order). By using the Site or submitting an Order, you agree to be bound by these Terms.

      2. Eligibility

To place an Order you must be at least 18 years of age. If you are under 18 years of age, you may place an Order only with the express consent of your parent or guardian.

      1. Ordering Products from the Site

        1. Registration

          1. To place an Order, you must first register with us by creating an account on the Site (Account). You must only submit information that is true and accurate. You must also keep such information up to date by informing us of any changes, by using the relevant procedures provided on the Site.

        2. Formation of contract

          1. The information set out in these Terms and the details contained on this Site do not constitute an offer for sale but rather an invitation to treat. No contract in respect of any Product shall exist between you and the Seller until we have sent an email to you confirming that we have shipped the Product to your address or, in the case of Products which are digital content, providing you with instructions on how the digital content can be downloaded.

        3. Placing an Order

          1. You may place an Order by clicking on the Product you wish to purchase and then following the instructions that appear on the screen.

          2. You should take care to ensure that all the information that you provide to the Seller is correct although we appreciate that from time to time input errors might be made. Therefore, please check your Order before submitting it to us. If you are placing an Order for a Product which is digital content, you must check that the specifications of your computer or device meet the hardware and software requirements for downloading the digital content onto your computer or device. You may correct any input errors in an Order prior to clicking the ‘Pay Now’ button on the checkout page.

          3. After you have placed an Order, we will send an email to you acknowledging that we have received your Order. This acknowledgement does not, however, mean that your Order has been accepted by us or the Seller.

          4. The Seller is not obliged to accept your Order and may at its discretion decline to accept any Order. In the event the Seller declines to accept an Order, we may send an email to you notifying you that we do not accept your Order. This is typically for the following reasons:

            1. the Product is not available;

            2. we cannot authorise your payment;

            3. you are not allowed to purchase the Product from us;

            4. we are not allowed to sell the Product to you; or

            5. there has been an error in the pricing or description of the Product.

          5. When we accept your Order, we will confirm such acceptance by sending an email to you confirming that we have received your Order and will be preparing to ship the Product to your address or in the case of Products which are digital content, providing you with instructions on how the digital content can be downloaded (Confirmation Email). The contract in respect of the Product ordered (Contract) will be formed between you and the Seller when the Confirmation Email has been sent to you.

        4. When you place an Order, Specific Terms or Additional Terms or both may apply as follows:

          1. Certain Products that we sell may have specific terms and conditions (Specific Terms) which apply to them. These are set out on the relevant page on the Site.

          2. We may also add to or replace some of these Terms with additional terms and conditions (Additional Terms). This may happen, for example, for security, legal or regulatory reasons. We will email the Additional Terms to you and if you do not agree with the Additional Terms, within seven days of receipt, you may withdraw your Order by sending us an email to that effect. If we do not hear from you within the seven-day period, you will be taken to have accepted the Additional Terms and we will process your Order thereafter.

          3. All Orders that we process will be subject to these Terms, which may be supplemented by Specific Terms or amended by Additional Terms. Unless expressly provided in the Specific Terms or Additional Terms, all statutory rights and implied terms given for the benefit of consumers under the Sale of Goods Act (Cap 393) and any other statutes are expressly excluded.

      2. Mistaken orders

If you discover that you have made a mistake with your Order after you have submitted it to us, please contact Customer Service at info@kassimbabainternational.comimmediately.

      1. Payment

        1. The price of Products on the Site:

          1. may not include the cost of delivering the Products which will be advised on the relevant Products page on the Site;

          2. is quoted in Singapore Dollars (SGD); and

          3. includes Goods and Services Tax at the applicable rate.

        2. You may pay for the Products through the following methods: [insert details, for example, credit card, PayPal, etc].

        3. We will do all that we reasonably can to ensure that all the information which you provide to us when paying for Products is secure by using an encrypted secure payment mechanism but in the absence of negligence on our part, we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you provide to us.

        4. Payment for the Products must be made at the time of placing an Order with us. If no payment is received, we will not process your Order.

        5. All payments by credit card or debit card need to be authorised by the relevant card issuer.

      2. Download/delivery of Products

        1. Download of Products (Digital Content)

          1. Once you have clicked the [‘Pay Now’] button (see Clause 3.3.2) and received the Confirmation Email (see Clause 3.3.5) the digital content will download automatically onto your computer or device or you will be given the option to download the digital content by clicking on the relevant download button.

          2. If there is an error in downloading the digital content onto your computer or device, we will inform you of a revised time for when you can expect to download the digital content.

        2. Delivery of Products (other than Digital Content)

          1. The estimated date for the delivery or provision of the Products will be set out in the Confirmation Email.

          2. If there should be a delay in the delivery of the Products to you, we will inform you of a revised estimated date for delivery of the Products.

          3. We will deliver the Products to the address given in your Order. We use our own in-house delivery team to deliver ourProducts. If no one is at the address at the time of delivery, we will inform you of an alternative time for the delivery or a location where you can collect the Products.

          4. If delivery or collection is delayed through your unreasonable refusal to accept delivery or if you do not (within two weeks of our first attempt to deliver the Product to you) accept delivery or collect the Product from the carrier, we may (without affecting any other right or remedy available to us) do either or both of the following:

            1. charge you for any fee and other costs reasonably incurred by us; or

            2. no longer make the Product available for delivery or collection and notify you that we are immediately cancelling the Order, in which case we will refund to you or your credit or debit card company as applicable any money already paid to us under the Order, less any reasonable administrative charges.

      3. Permission to use/transfer of ownership

        1. Permission to use Products (Digital Content)

          1. When you buy digital content and download it, you will not own it. Instead the Seller gives you permission to use it according to this clause:

            1. The digital content is personal to you. You can use it wherever you want in the world but only if you comply with applicable laws.

            2. The licence of the digital content is non-exclusive.

            3. You shall not make copies of the digital content except for back-up purposes; or change the digital content (in particular, you shall not reverse engineer or decompile the program or attempt to extract the source code from the program); or combine, merge or use the digital content with another program except as permitted under these Terms; or distribute or sell the digital content to any third party.

            4. The digital content is owned by the Seller or licensed from a third party or may be jointly owned by the Seller and a third party. You must not conceal, change or remove any markings of intellectual property ownership such as copyright, registered trade mark or unregistered trade mark markings.

            5. Except for the permission to use the digital content under this clause, you will not obtain or acquire any right of ownership of other rights (of whatever nature) in the digital content or in any copies of it.

        2. Transfer of ownership of Products (other than Digital Content)

          1. Provided the Seller has received payment in full for all charges for the sale and delivery of the Products, ownership and risk in the Products will pass to you when you take delivery of the Products.

      4. Nature of Products

        1. You agree and accept that the Seller does not represent nor warrant that any digital content which the Seller supplies to you is compatible with any third party software or equipment except where expressly stated in the specifications or in the guide and that the digital content is not free of minor errors or bugs.

        2. The packaging of the Products may vary from that shown on the Site.

        3. Any Products sold at discounted prices, or as returns or with minor defects will be identified and be stated to be sold as such on the Site. Such Products may not necessarily be in perfect condition so please check that they are fit for their intended use.

      5. Faulty Products

        1. You have certain rights under the Consumer Protection (Fair Trading) Act (Cap 52A) if any of the Seller’sProducts are defective at the time of delivery or download.

        2. If any Product is defective when it is delivered or downloaded, please Customer Service at info@kassimbabainternational.comas soon as reasonably possible.

        3. The Seller may at its discretion offer to repair or replace a defective Product, without causing significant inconvenience to you. In the event the Seller is unable to repair or replace the defective Product, it will offer either a price reduction if you elect to retain the damaged or defective Product, or a refund of the purchase price.

      6. Limitation on our legal responsibility to you

        1. Nothing in these terms shall exclude our liability to you for:

          1. death or personal injury caused by our negligent acts or omissions (or those of any of our employees or agents);

          2. fraud or fraudulent misrepresentation; or

          3. any other liability that may not be limited or excluded under law;

        2. We will only be legally responsible to you for any loss or damage which is a reasonably foreseeable consequence of a breach of these Terms. Losses are foreseeable where they could be contemplated by you and us at the time these Terms are entered into. We are not legally responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us (such as loss of profits or loss of opportunity).

        3. In particular, we shall not be liable to you for any breach, hindrance or delay in the performance of a Contract attributable to any cause beyond our reasonable control.

      7. Personal data protection

Our Privacy Policy forms a part of these Terms and all personal data will be handled in accordance with our Privacy Policy.

      1. Governing law and jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Singapore. All disputes arising out of or in connection with any provision of these Terms shall be submitted to the exclusive jurisdiction of the courts of Singapore.

      1. Third-party rights

No person other than a party to these Terms has any right to enforce any of the Terms.

      1. Variation

We reserve the right to amend these Terms at any time without any prior notice. We will put a notice to inform our end-users that we have amended these Terms. Your continued use of the Site after these Terms have been amended will be deemed to constitute your acceptance of the amended Terms.

      1. Queries

If you have any questions regarding these Terms or are uncertain as to your rights under these Terms, please contact our Customer Service at info@kassimbabainternational.com.